Paging / E-Mail
“Paging the work order information to our technicians is great. It has cut down significantly on radio time and assures that our technicians have the correct information and spell the customer’s name correctly.”
- Increase technician efficiency
- Choose what information gets sent
- Color coded paging/e-mail status
- Ability to send customized messages
With the ACOWIN paging/e-mail option, dispatchers can send service call information directly to a technician’s alpha-numeric pager or e-mail capable phone at the click of the mouse. You can even determine the information to send and in what order hat you want tot send it. In addition to sending service call information, free formed messages can be sent to a single technician or broadcast to a group of technicians.